In the recent Netgear router flaw, it’s easy to blame Netgear for ignoring the initial report of the vulnerability. They have since admitted that it fell through the cracks. But there is plenty of blame to go around.
While Netgear owners are indebted to someone who goes by Acew0rm for finding the flaw, he appears to have dropped the ball. After notifying Netgear of the vulnerability on August 25, 2016 he walked away from the issue. His total effort in getting Netgear to acknowledge the problem was a single email message. I think he could have done more. When an email is not acknowledged, it’s not much work to re-send it a second or, if needed, a third time.